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Computer and Web Terminology

What is a Virus?

What is a Computer Virus?A computer virus attaches itself to a program or file enabling it to spread from one computer to another, leaving infections as it travels. Like a human virus, a computer virus can range in severity: some may cause only mildly annoying effects while others can damage your hardware, software or files.

Almost all viruses are attached to an executable file, which means the virus may exist on your computer but it actually cannot infect your computer unless you run or open the malicious program. It is important to note that a virus cannot be spread without a human action, (such as running an infected program) to keep it going.

People continue the spread of a computer virus, mostly unknowingly, by sharing infecting files or sending e-mails with viruses as attachments in the e-mail.

What is a Computer Worm?

What is a WORM?A worm is similar to a virus by design and is considered to be a sub-class of a virus. Worms spread from computer to computer, but unlike a virus, it has the capability to travel without any human action. A worm takes advantage of file or information transport features on your system, which is what allows it to travel unaided.

The biggest danger with a worm is its capability to replicate itself on your system, so rather than your computer sending out a single worm, it could send out hundreds or thousands of copies of itself, creating a huge devastating effect. One example would be for a worm to send a copy of itself to everyone listed in your e-mail address book. Then, the worm replicates and sends itself out to everyone listed in each of the receiver's address book, and the manifest continues on down the line.

Due to the copying nature of a worm and its capability to travel across networks the end result in most cases is that the worm consumes too much system memory (or network bandwidth), causing Web servers, network servers and individual computers to stop responding. In recent worm attacks such as the much-talked-about Blaster Worm, the worm has been designed to tunnel into your system and allow malicious users to control your computer remotely.

What Is a Trojan horse?

What is a Trojan Horse?A Trojan Horse is full of as much trickery as the mythological Trojan Horse it was named after. The Trojan Horse, at first glance will appear to be useful software but will actually do damage once installed or run on your computer. Those on the receiving end of a Trojan Horse are usually tricked into opening them because they appear to be receiving legitimate software or files from a legitimate source. When a Trojan is activated on your computer, the results can vary. Some Trojans are designed to be more annoying than malicious (like changing your desktop, adding silly active desktop icons) or they can cause serious damage by deleting files and destroying information on your system. Trojans are also known to create a backdoor on your computer that gives malicious users access to your system, possibly allowing confidential or personal information to be compromised. Unlike viruses and worms, Trojans do not reproduce by infecting other files nor do they self-replicate.

What is Malware?

Short for malicious software, software designed specifically to damage or disrupt a system, such as a virus or a Trojan horse.

What is a Keylogger?

What is Keylogging or Key Loggers?A keylogger is a type of surveillance software (considered to be either software or spyware) that has the capability to record every keystroke you make to a log file, usually encrypted. A keylogger recorder can record instant messages, e-mail, and any information you type at any time using your keyboard. The log file created by the keylogger can then be sent to a specified receiver. Some keylogger programs will also record any e-mail addresses you use and Web site URLs you visit.

Keyloggers, as a surveillance tool, are often used by employers to ensure employees use work computers for business purposes only. Unfortunately, keyloggers can also be embedded in spyware allowing your information to be transmitted to an unknown third party.

What is Spyware?

What is Spyware?Spyware is considered a malicious program and is similar to a Trojan Horse in that users unwittingly install the product when they install something else. A common way to become a victim of spyware is to download certain peer-to-peer file swapping products that are available today.

Spyware works like adware but is usually a separate program that is installed unknowingly when you install another freeware type program or application. Once installed, the spyware monitors user activity on the Internet and transmits that information in the background to someone else. Spyware can also gather information about e-mail addresses and even passwords and credit card numbers.

Because spyware exists as independent executable programs, they have the capability to monitor your keystrokes, scan files on the hard drive, snoop other applications, such as chat programs or word processors, install other spyware programs, read cookies, change the default home page on the Web browser, while consistently relaying this information back to the spyware author who will either use it for advertising and marketing purposes or sell the information to another party.

Licensing agreements that accompany software downloads sometimes warn the user that a spyware program will be installed along with the requested software, but the licensing agreements are not always be read completely by users because the notice of a spyware installation is often couched in obtuse, hard-to-read legal disclaimers.

What are Spyware Pop-ups?

Spyware is considered a malicious program and is similar to a Trojan Horse in that you unwittingly install the product when you install something else. A common way to become a victim of spyware is to download certain peer-to-peer file-swapping products as well as some freeware like games or other applications. There are even malicious people who actually hide spyware in "anti-spyware" programs. Here people install the program, thinking it will remove existing spyware from their compute, but, in fact, it actually installs spyware.

In addition to privacy issues (e.g., some spyware can transmit every bit of information you enter on the Web back to a third party) it could also monitor your surfing habits, install unwanted toolbars and change your browser settings and homepage. Some spyware can flood your system with so many pop-ups that it uses large portions of hard drive space and system resources to the point of notably slowing it down, or worse yet, rendering your system unstable or unusable.

Keeping your system free of spyware pop-ups requires ongoing PC maintenance. It's far easier to protect your system on a daily basis than it is to recover your system if it is already infected with pop-ups. Here are six tips to help you keep your computer pop-up free;

  • Be sure you keep your operating system up-to-date and download recommended patches.

  • If you encounter unexpected windows and pop-ups while surfing the Web, quit the pop-up or tabbed browser window and do not click any hyperlinks from within it.

  • Don't download freeware or shareware unless it is coming from a trusted source. Be especially suspicious of free entertainment software like games or music and video-sharing freeware. Web accelerators, free browser toolbars, spam blockers, pop-up blockers and similar seemingly useful applications should be avoided when they are not being downloaded from a well-known company's Web site.

  • Adult entertainment Web sites and other sites offering free (illegally pirated) versions of software are usually ripe with spyware and browser pop-ups. Avoid these sites completely.

  • Ensure you keep an anti-virus program on your system and that it is frequently updated and is used to scan all files you download.

  • Install a reputable anti-spyware program and ensure it is kept updated

What is Adware?

What is Adware?Adware is considered a legitimate alternative offered to consumers who do not wish to pay for software. Programs, games or utilities can be designed and distributed as freeware. Sometimes freeware blocks features and functions of the software until you pay to register it. Today we have a growing number of software developers who offer their goods as "sponsored" freeware until you pay to register. Generally most or all features of the freeware are enabled but you will be viewing sponsored advertisements while the software is being used. The advertisements usually run in a small section of the software interface or as a pop-up ad box on your desktop. When you stop running the software, the ads should disappear. This allows consumers to try the software before they buy and you always have the option of disabling the ads by purchasing a registration key.

In many cases, Adware is a legitimate revenue source for companies who offer their software free to users. A perfect example of this would be the popular e-mail program, Eudora. You can choose to purchase Eudora or run the software in sponsored mode. In sponsored mode Eudora will display an ad window in the program and up to three sponsored toolbar links. Eudora adware is not malicious; it reportedly doesn't track your habits or provide information about you to a third party. This type of adware is simply serving up random paid ads within the program. When you quit the program the ads will stop running on your system.

What is a Registry?

The Windows Registry is a database which stores settings and options for Microsoft Windows operating systems. It contains information and settings for all the hardware, operating system software, most non-operating system software, and per-user settings. The registry also provides a window into the operation of the kernel, exposing runtime information such as performance counters and currently active hardware.

What is a Firewall?

A system designed to prevent unauthorized access to or from a private network. Firewalls can be implemented in both hardware and software, or a combination of both. Firewalls are frequently used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.

What is The "Blue Screen"?

When you start Windows XP, your computer may briefly display the blue startup screen and then continuously restart. A fatal system error (STOP error) causes the computer to stop.

What is a Hard Drive?

The mechanism that reads and writes data on a hard disk. Hard disk drives (HDDs) for PCs generally have seek times of about 12 milliseconds or less. Many disk drives improve their performance through a technique called caching. There are several interface standards for passing data between a hard disk and a computer. The most common are IDE, SATA, and SCSI manufactured by Western Digital, Seagate, Maxtor, IBM, and Fujitsu.

What is a Motherboard?

The main circuit board of a microcomputer. The motherboard contains the connectors for attaching additional boards. Typically, the motherboard contains the CPU, BIOS, memory, mass storage interfaces, serial and parallel ports, expansion slots, and all the controllers required to control standard peripheral devices, such as the display screen, keyboard, and disk drive. Collectively, all these chips that reside on the motherboard are known as the motherboard's chipset. Some of the major manufacturers are Abit, Aopen, ASUS, Biostar, Dell, ECS, Foxconn, Gateway, Gigabyte, Hewlett Packard, HEC Compucase, HIPER, HP, IBM, Intel, Jetway, Lian Li, Linkworld, Logisys Computer, Micron, Micro Star, Mylex, NEC, and Supermicro.

What is a CPU?

The CPU is the brains of the computer. Sometimes referred to simply as the central processor, but more commonly called processor, the CPU is where most calculations take place. In terms of computing power, the CPU is the most important element of a computer system. Some of the major manufacturers are AMD, Intel, Transmeta, and VIA.

What is a Rootkit?

A rootkit is a type of malicious software that is activated each time your system boots up. Rootkits are difficult to detect because they are activated before your system's Operating System has completely booted up. A rootkit often allows the installation of hidden files, processes, hidden user accounts, and more in the systems OS. Rootkits are able to intercept data from terminals, network connections, and the keyboard.


*All definitions and terminology from,, and

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Client Testimonials
We were about to give up and buy a new computer when I contacted you. Now our computer is running so much better and will hopefully last a lot longer. The service was very reasonable. You can’t beat not having to leave your house to get the work done. I will recommend you to anyone who needs a computer tune up!

Janet - Des Moines Iowa

There are no pop ups now and that is awesome. I ran one of the virus scans you gave me and it came up that there were no viruses. Things are fine now, after you fixed my laptop!

Barb - West Palm Beach, Florida

This service is so much better than taking it to the shop and leaving it there for weeks. I was able to get it done in the comfort of my home in my pajamas. The work is incredible and my computer has never ran this fast! Thanks so much for everything!

Cindy – Albuquerque, NM

YOU Rock MY WORLD!! Like I said...YOU be my rockSSSSTAR! Thank you thank you thank you SO much!

Sue - Columbia South Carolina

Tom is an expert in his field and very passionate about his work. He is willing to take the extra step to make sure the customer is satisfied with the result. My recent December 2008 experience was finding a Trojan Virus on my home PC, which was completely cleaned and recovered in less than 2 hours after sending a message to Tom through his LinkedIn site

Steve - Chicago, IL

I highly recommend Remote PC Fixers to do the job! The other guys tried and their last comment was that I would have to wipe the disc clean and reformat but thanks to Tom Shedd and Remote PC Fixers, Inc. that would happen only in someone else dreams! Tom You Rock!

Pam – Outer Banks, NC

Computer is still working fine after 8 months thanks to you.

Steve - British Columbia Canada

I don't make a move without checking with you my computer doctor first!!!!

Carol - Denver Colorado

Tom is a very talented PC fixer. He was truly concerned about what was invading my computer. My needs were put first and that isn't easy to find anymore. I had total confidence in his abilities and he was so easy to talk to; very personable. My problem was fixed and my computer runs great! He even explained to me how to help prevent the viruses from coming back and left me with excellent software to use. Thanks Tom!

Stacey - University of Southern California
My computer was on it's last leg! I work from home so I needed help fast!! My computer would barely boot up. My internet browser would open up automatically with pop-up ads. It was such a mess!! I called Tom and within minutes, he was fixing my computer and finding all kinds of spyware and key logging programs. Tom had my computer fixed in less than a day and I was able to get right back to work!! Thanks Tom!

Sonja - Stuart FL
I'm a small business owner and experienced issues with my two PC’s which were slowing down my production considerably. Within four hours, Tom was able to fix my problems. What suit me best was the fact that Tom could remotely log into my PC allowing me to continue my daily work functions while he repaired my computers. His service is second to none!

Christian M. Shalay Owner - Red Wing Properties, LLC Cincinnati, Ohio
Tom.....Computer is smokin' and that is a very good thing. Thanks again for the speedy service.

Todd - Kansas City, Missouri

Tom's work is quite impressive. He fixed some serious problems with my computer in minutes. This was done remotely so there was no hassle and I didn't have to take my computer to a store I'd highly recommend his services.

Tim - Los Angles California

Tom did amazing work on my computer. He made the whole process as easily and comfortable as possible, and the speed of my computer is as fast as when I first purchased it.

Mike - Denver Colorado

Tom at Remote PC Fixers Inc has been my salvation. Tom can connect remotely to my computer and fix my computer problems while I watch from the convenience of my desk at home. No hauling computers to the shop. No waiting in lines. No hassle.

Sue - San Francisco, California

Tom was professional, extremely knowledgeable and courtesy in resolving our computer problems. He was able to remote access our laptop and remove excessive adware and potential threats to our computer. The computer runs like new again!

Mike Adams - Palm Beach Gardens, Florida

Thank you for excellent service in getting my desktop Dell to run faster than it has in years. I was impressed with your knowledge and appreciated your patience. In addition, thank you for being fair with the cost for the work.

Monica - Big Sky, Montana

My kid's computer was running incredibly slow. Tom remotely accessed the computer while I watched the screen. He was able to go into the computer and clean out the junk that had been accumulating for the last 3 years. He was able to discern what had to stay and what could be cleaned out. The computer runs much more efficiently thanks to Mr. Shedd!

Diane - Austin, Texas

I contacted Remote PC Fixers when I picked up some nasty spyware that was taking over my computer. He spent nearly 7 hours working on it and got it back up as fast as the day it came out of box. The cost would have been much more if I had taken it to someone else. Money well spent! Thanks a lot Tom, I truly appreciate all you did.

Jack - Las Vegas, Nevada

Remote PC Fixers and Tom, You are better than a antibiotic!

Captain Raymond, USN (Retired) - York, Maine

From their office Remote PC Fixers connects online to my computer and fixes my computer gliches while I watch from my desk at work. After 30 years working on IT systems for P&G, GE, Cinti Bell problems that I see as monumental seem simplistic to Tom. Tom also provided me with insight on computer maintenance. It feels good to have someone that I have confidence and trust to help me with my computer and at reasonable fees.

Cindy - Cincinnati, OH

Thank you Remote PC Fixers, I was about to throw away my PC just before I called you. You were able to sign on to my PC and fix all my problems online as I watched in disbelieve! My PC is running faster and smoother just like new again. You had my PC running in 2 hours and only charged about 1/2 what a repair shop would charge.

Mike Smith - Aspen, Colorado

Your remote PC fixing services are awesome! Fast, friendly and professional service! I did not have to unplug everything from my computer, haul it to a repair shop and wait for them to fix it! I don't know how I got all the viruses. I certainly appreciate you taking care of removing them. Many, many thanks!

Rick - Pittsburg, PA

My computer had problems. Remote PC Fixers was able to remotely remove unnecessary programs and files that were slowing things down. It was very convenient to get everything done with a phone call and a few clicks. Tom is very knowledgeable and patient. Thanks Tom.

Karen - Cincinnati, Ohio -

Your remote computer repair service is better than the Geek Squad could ever give at a fraction of the cost and my computer is still working better than new 6 months later! Thanks

Steve - Edmunton, Alberta Canada

Expert in his field and very passionate about his work. My recent experience was finding a Trojan Virus on my home PC. Remote PC Fixers completely cleaned and recovered my computer in less than 2 hours after making connection to Tom through his LinkedIn site! I highly recommend Remote PC Fixers your computer! The ‘other guys’ tried and their last comment was that I would have to wipe the disk clean and reformat. Thanks to Remote PC Fixers that never had to happen!

Pamela, Columbia, SC

I was finally overwhelmed with threatening error messages and came close to trashing my computer but luckily I found Remote PC Fixers on Google. Tom's technical knowledge and expertise was "top shelf". He is a personable person with a sense of humor and handles himself in a professional manor that sets him apart from the rest and was able to repair computer remotely while I watched in amazement.

James - New York, NY

I couldn't be happier with this service and they fixed my desktop computer over the internet as I watched in disbelief. You don't have to call some stranger to come to your home or haul your PC to a repair shop to get a computer repair, and wait for days, Tom can fix your PC right now as you watch him!

Mike - Baltimore, MD

Remote PC Fixers are great people and very knowledgeable. The service was excellent and real quick. I am extremely pleased with their work and I highly recommended their service.

John - Washington D.C.

Thank you for the work you did on my sister's computer. I was skeptical having gotten your add on Craigslist but after seeing how your able to remote into to my computer to repair and recover the pictures off the hard drive, I was delighted and happy. The price of the repair was reasonable and the work, high quality. Thank you for fixing it and cleaning the registry. I will refer anyone with computer repairs needs!

Doug - Cincinnati, OH

I had many computer viruses and despite trying several commercially available anti-virus programs including Kaspersky, Norton and McAfee, they all failed to repair the problem. We even called the Geek Squad and they recommended a clean reload of Windows XP, but we have too many applications and data to reload. Remote PC Fixers was able to get rid of the viruses and save all of my applications. Thanks a Million!

Susan - Miami Florida

Thank you so much, you guys are the friendliest bunch and the best! All my friends and family will be told what a wonderful job you have done for us. The people at Best Buy and the Geek Squad said we needed a new motherboard, how wrong they were!

Becky - Chicago, Illinois

The support person I used was very helpful and patient with me because I'm very inexperienced with computer problems and he was exceptionally professional, helpful and friendly. This ugly problem turned into a wonderful solution as I watched and the experience in the comfort of my home was painless!

Debbie - Phoenix, Arizona

The technical guy went far and above the call of duty and my expectations. My problem was very difficult but he solved it quickly, where other companies had failed, like PC On Call, and Geeks on Call!

Bob - Seattle, WA

Remote PC Fixers was able to fix my virus problems were software like BitDefender, AVG, Trend Micro, and Norton didn't fix the problem. They were able to fix those problems and tune up my system to run better than new.

John - Jersey City, NJ

Thanks so much because the support at Dell was worthless, and I was on hold for 45 minutes and their people just read back scripted answers to difficult problems and the technical support at Microsoft wasn't much better. Your remote service was the solution to my problems and it was handled in a calm professional way.

Martha - Baltimore, Maryland

The computer repair service was fast, friendly, and affordable. I'm lucky enough to live in Cincinnati allowing me to dropped off my computer, needing my full-to-bursting 80GB drive cloned and swapped for a new 1000GB drive. Boom! Done! Three hours later I'm picking up my perfectly running computer. Next time I need ANYTHING computer-wise Remote PC Fixers are my first call. with Tom. You won't finding that kind of talent at Best Buy.

Jim Cole M.D. - Cincinnati OH

I am so happy I chose Remote PC Fixers as my personal IT professional. When my computer crashed their expertise in computer repair was immediately apparent. He had my computer up and running and at a cost that was reasonable and fair. Remote PC Fixers is now my go-to computer repair company for all of my computer problems. They can work on my computer virtually, saving me both time and money. I would recommend him and have to anyone looking for a great IT professional.

Kelly - New York City, NY

I have a small business that depends on the customers generated from my website. When my hard drive crashed during the holidays last December I panicked. The company that designed my website referred me to Tom. He met with me the day I called him. He was knowledgeable, professional and was able to calm my fears. Thanks Tom, for saving my business!

Connie - Cincinnati, Ohio

My computer was running like crap. The blue screen of death, pop ups, error messages, microsoft office won't open and many more. I contacted Tom. He said he could fix ALL of these problems remotely. I thought, yea right! I gave him a try due to the convenience. I watched as he fixed all of my computer FROM MY HOME!!! I was sold! He also gave me advice on how to keep my computer virus free. You're the best!

Happily satisfied, Allena - Columbus, Ohio

Remote PC Fixers was able to fix our PC remotely were others failed and had us up and running faster in 2 hours time!

Richard - Boston, Massachusetts

Our PCs ran better than new after Remote PC Fixers tuned them up!

Jenny - Cincinnati, Ohio

I called Remote PC Fixers for a computer virus and Tom immediately signed into my computer remotely and found a very nasty virus and malware that was messing up my computer. Tom was able to rid the virus and malware before any real damage was done, and my computer runs better than new!

Cindy - Burlington Vermont

Remote PC Fixers was able to fix my daughter's laptop within hours during a holiday weekend. I accidentally knocked it off the desk the hard drive was damaged. Tom was able to recover the data and have the laptop working like new again. Remote PC Fixers are very professional, knowledgeable, and friendly!

Charlie - Minneapolis, Minnesota

A painless encounter as Tom from Remote PC Fixers signed in through the internet and able to diagnose and fix my computer, and installed the best antivirus. Tom is a professional and knows there is more to business than repairing computers, and customer service to Remote PC Fixers is just as important.

Steve - Washington D.C.

My computer was running so slow that I called and Remote PC Fixers and they had me back up and running in a few hours!

Mike - Saint Petersburg, FL

Thank you for the excellent computer work you did, my problems were solved in a very short period of time remotely. Best of all was your patience, trustworthiness and results beyond expectations. Thank you for being a man of your word. I have already distributed you business cards to many of my friends and clients.

Bill - Phoenix, Arizona

I was really in a bind when I got a virus right before exams. Remote PC Fixers cleaned up my computer remotely and had me back up studying that same day

Maggie - Chicago, Illinois

I called Remote PC Fixers to repair my computer. I had a computer virus and pop ups taking over my computer! Remote PC Fixers had my computer fixed the same day! I was amazed how you were able to access my computer when it was really quite messed up and wouldn’t boot at all. Patient and kind customer service! I would highly recommend you to anyone with a computer problem!

Susan - Philadelphia, PA

Remote PC Fixers was very professional and started working on my computer immediately. Plus the quote given was accurate. My computer is working better than new now. Thank You!!

Denise - Denver, Colorado

The Remote PC Fixers technician was very knowledgeable and did an excellent job! Everything was so well explained and he treated me with a lot of respect. None of my questions were laughed at or put down like other places I have dealt with. The computer runs wonderful. And the price was very reasonable and this kind of service is invaluable to me!

Karen Orlando FL

I am really happy that Remote PC Fixers was able to recover the data from my computer that failed. I didn’t have a backup and thought everything was lost. Remote PC Fixers was able to recover all my lost data and install a new hard drive and XP in the same day!

Jack - Cincinnati, Ohio

Remote PC Fixers helped me with my Dell desktop. The computer ran so slow I was ready to trash it till a friend told me about Remote PC Fixer. I called and immediately got help and my computer runs like new, I'm talking fast. I would recommend Remote PC Fixers to anyone who has computer problems!

Pete - Indianapolis, Indiana

I was very impressed with the service from Remote PC Fixers. They were able to remotely fix the viruses and malware. They also did the required XP updates and installed a anti-virus system. I would recommend this company to anyone, Thank You!

Crissy - San Diego, CA

I panicked when my computer went blank and I was working on a major project due the next day for a project meeting. I called Remote PC Fixers and they were able to restore my computer to a better than new condition remotely. I was able to give my presentation the next day. Remote PC Fixers saved the day for me!

Karen - Milwaukee WI

When I have serious computer problems, the very first place I called is Remote PC Fixers. They remotely sign into my computer immediately and always fix the computer issues. The people at Remote PC Fixers are very smart and highly recommend to anyone, the service is excellent

Tim - Jacksonville, Florida

Many of the people in my organization use Remote PC Fixers to take care of their IT and computer needs. They are the best in the business, and I highly Remote PC Fixers for their knowledge, professionalism, and getting the job done right, and they can fix these problems remotely!

Jim - Tampa, FL

I’m completely satisfied with Remote PC Fixers. They signed onto my PC thru the internet and worked with a professional, pleasant and knowledgeable way . He took his time explaining what he was doing what he was going to do and explained in common terms that I could understand what was needed to solve my computer problems. I feel comfortable in recommending Remote PC Fixers to anyone!

Jeff - Billings, Montana

We had a serious computer system crash and everything was down. We called Dell but they couldn’t help us so, in a panic, we called Remote PC Fixers. Their technical support staff was responsive, courteous and had us back up in running that day!

Steve - Oklahoma City, OK

Remote PC Fixers fixed my computer like the way I wanted it fixed in the first place. The Geek Squad was a total waste of my time and charged me a big bill. Tom was able to get to the root of the problem and fix it online without any drama in a couple hours!

Susan - Los Angeles, CA

Remote PC Fixers did a great job of fixing our computer issues and did it all over the internet without any problem. We have recommended Remote PC Fixers to all our friends and family and we give you many thanks for your help to us!

Ruth - Long Beach, California

Remote PC Fixers was very helpful and knowledgeable. I had fought this problem for weeks and called all my friend for help and even called Microsoft and still couldn’t fix my computer problem. I call Tom at Remote PC Fixers and he signed on remotely and had the problems fixed in a matter of hours. He explained to me in common terms what the problem was. Thank You so much!

Sam - Sacramento, CA

Remote PC Fixers was terrific and would highly recommend them to anyone. They diagnosed my computer problem correctly and quickly and was able to have my computer working in a matter of hours at a reasonable cost. I didn’t even have to take my computer to a repair shop, all the work was done over the internet remotely, thanks so much!

Kathy - Houston, Texas

Remote PC Fixers was able to clean up my computer, restore lost data and get rid of Adware, Malware and all of my computer virus problems that would just get worse with each boot up. Thanks Remote PC Fixers, you saved not just my computer but my business lot of time and money!

Christopher - Atlanta GA


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